Ko93 Privacy Policy — Our Commitment to Protecting Your Data

1Introduction & Applicability

Welcome to the ko93 Privacy Policy. This document explains what information we collect about you when you use the ko93 (ko93.app) platform, how that information is used, who it may be shared with, and the steps we take to keep it secure.

Ko93's Privacy Policy has been developed in compliance with Bangladesh's Digital Security Act and international data protection best practices. By using the ko93 website or app, this Privacy Policy automatically applies to you — so please take a moment to read it carefully.

We believe transparency is the foundation of trust. ko93 never collects your data behind the scenes — we are open about why every piece of information is gathered. Protecting your privacy is our responsibility, and we are committed to upholding it.

2What Information We Collect

Ko93 only collects information that is necessary to provide you with our services and to ensure platform security. We never request unnecessary or excessive data. A detailed breakdown of the types of information we collect is provided below:

3How We Use Your Information

Under ko93's Privacy Policy, all data collected is used strictly for defined purposes. We never misuse your information. The primary reasons your data is used are:

• Account management — To create, verify, and keep your ko93 account secure.
• Transaction processing — To process deposits, withdrawals, and betting activity accurately.
• KYC verification — To verify your identity and age, and to maintain the security of the platform.
• Customer Support — To properly address your questions and complaints.
• Security monitoring — To detect and prevent fraud, hacking, and other security threats.
• Personalized experience — To show you relevant bonuses and offers based on your preferences.
• Legal Obligations — To meet the requirements of applicable laws and regulatory authorities.
• Service Improvement — To improve platform performance and the overall user experience.

4Who Your Information Is Shared With

One of the most important aspects of ko93's Privacy Policy is our strict stance on data sharing. We never sell your information to advertisers or marketing companies. That said, sharing data may be necessary in the following limited cases:

• Payment Providers — Only the information necessary to complete transactions is shared with payment gateways such as bKash, Nagad, and Rocket.
• Identity Verification Agencies — As part of the KYC process, identity-related information may be shared with trusted verification agencies.
• Law Enforcement Agencies — Under Bangladesh law, we are required to provide information when ordered to do so by a court or authorized government authority.
• Technology service providers — With hosting, analytics, and cybersecurity providers — all bound by our data privacy agreements.

5Data Storage & Security

Ko93 uses industry-standard security technology to keep your data safe. Our servers operate in secure data centers and undergo regular security audits.

• 256-bit SSL encryption — All data transfers are conducted through encrypted channels.
• Two-factor authentication — An additional layer of security can be enabled when accessing your account.
• Regular backups — Your data is backed up regularly to prevent any loss.
• Access Control — Only authorized ko93 staff have limited access to data on a need-to-know basis.
• Data retention period — Even after account closure, certain data may be retained for up to 5 years to fulfill legal obligations.

In the event of a security breach, ko93 will notify affected users as promptly as required by law and take all necessary protective measures.

6Cookies & Tracking Technologies

The ko93 website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. In accordance with ko93's Privacy Policy, we use the following types of cookies:

• Essential Cookies — Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Performance cookies — Helps us understand which parts of the site are used most. This data is fully anonymized.
• Functionality cookies — Used to remember your language preference and other settings.

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some site features.

7Your Rights

Under ko93's Privacy Policy, you have certain important rights regarding your data. We fully respect and actively uphold these rights:

To exercise any of these rights support@ko93.app. We typically respond within 30 business days.

8Child Protection

The ko93 platform is strictly for users aged 18 and above. In accordance with ko93's Privacy Policy, we never knowingly collect personal information from anyone under 18.

If we become aware that a minor has registered on ko93, that account will be immediately closed and all associated data will be permanently deleted.

9Privacy Policy Changes

Ko93 may update this Privacy Policy from time to time due to legal changes, new features, or security improvements. For any significant updates, we will take the following steps:

• Email Notifications — A notification will be sent to your registered email at least 15 days before any changes take effect.
• Site Notice — A notice of the changes will be displayed prominently on the ko93 website.
• Update date — The date of the most recent update will always be shown at the top of this page.

Continued use of ko93 after any changes will be considered acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.

10Contact & Complaints

If you have any questions, comments, or complaints about this Privacy Policy, don't hesitate to reach out. ko93's dedicated privacy team is ready to address any concerns you may have promptly.

• Email — support@ko93.app — for any privacy-related requests.
• Live chat — Click the chat icon at the bottom right of the platform, available 24/7.
• FAQ — For answers to common questions, visit our FAQ Page View.